Health Hub
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For partners

Qualified orders. Clinically structured. Delivered to your queue in real time.

Health Hub doesn't ask you to compete on a marketplace. We route every prescription, lab order, nursing dispatch, and travel booking to the right partner the moment a doctor or coordinator triggers it, with the clinical context already attached.

Apply to partner with usEnterprise enquiries
< 5 d
Verification SLA
From application to live, on the platform
Weekly
Settlement cycle
M-Pesa, MoMo, UPI, or bank
0%
Marketplace fees
No bidding. No commission scrambles.
Real-time
Order routing
SQS-backed, FIFO per patient
Who we partner with

Four partner types. One platform.

Every category is licensed, verified, and held to clinical and operational standards we publish openly.

Pharmacies

Receive digital prescriptions instantly. Our allergy gate has already screened the script. Accept the order, prepare it, dispatch. Payments settle via M-Pesa, MoMo, card, or insurance.

  • Real-time Rx routing via priority queue
  • Drug catalogue with regional pricing
  • Last-mile delivery support

Diagnostic labs

Doctor orders blood work or imaging. Your nearest verified partner is matched on geography, turnaround, and price. Reports upload back into the patient's record automatically.

  • NABL- or country-equivalent accreditation required
  • Sample collection at home where available
  • Report PDFs and structured values both supported

Home nursing

Dispatch nurses for vaccinations, dressings, blood draws, elderly care, and post-discharge follow-up. Visit notes loaded back into the patient's health record.

  • Nurse registration and indemnity required
  • GPS-tracked dispatch with patient consent
  • Per-visit pricing or subscription tiers

Travel & hospitality

Flights, hotels, and ground transport for India-bound patients. We surface inventory to coordinators, who book on the patient's behalf with structured itineraries.

  • IATA-registered travel partners only
  • Hospital-adjacent hotel partners preferred
  • Group rates for accompanying family members
Onboarding

From application to first order in under a week.

Every partner goes through the same five-step process. We verify documents centrally; you keep operating as you do today.

1
Apply
Submit business registration, drug/lab licences, tax ID, and service-area polygon. 15 minutes to complete.
2
Verify
Our Admin-HQ reviews documents within 5 business days. We may ask for clarifications; once cleared, you're live.
3
Receive orders
Orders arrive via SQS event in real time. Your portal shows the queue, the patient context, and the order details.
4
Fulfil and track
Accept, prepare, dispatch, deliver. Every state change is reflected in the patient app within seconds.
5
Get paid
Settled weekly. M-Pesa, MoMo, UPI, or bank: your choice. Disputes mediated by our partner-success team.
Standards

What we ask in return.

We hold partners to the same standards we hold ourselves to. None of these are negotiable; they are the reason patients trust Health Hub.

Acceptance time
< 15 minutes during operating hours. Auto-decline returns the order to the queue.
Dispatch time
< 4 hours for routine pharmacy orders. Same-day for diagnostics. < 2 hours for urgent.
Patient communication
No direct contact outside the platform. All updates flow through the order timeline.
Pricing transparency
Prices published in your portal. Updates take effect the next business day. No surge pricing without prior approval.
Audit cooperation
We sample 1% of all orders for clinical and operational audit. Cooperation is mandatory.
Become a partner

Join the network that's reshaping the last mile of African healthcare.

Onboarding takes under a week. The first order in your queue could be the day after that.

Apply to partner