Africa-first · AI-powered · India-connected

Healthcare for every African.
From the first symptom to recovery, in one continuous journey.

Begin with a structured Healthcare Assistant intake. Continue with a real doctor on video, audio, or text. And if your condition needs specialist or surgical care, we safely connect you to world-class hospitals in India, with a human coordinator who manages every step.

Web & mobile app
App store · Play store · medi.app
Dial *280#
Works on any phone, no internet
WhatsApp
+254 700 000 000
Where we operate

From every African corner to specialist hubs in India.

Live coverage across three African countries, with a coordinated referral pathway into four Indian partner hospital hubs. Patients flow through one account, one record, one care team — no matter which side of the Indian Ocean they need care from.

Africa hubs
  • NairobiKE
  • KampalaUG
  • Addis AbabaET
India hubs
  • Mumbai
  • New Delhi
  • Bengaluru
  • Chennai
  • Hyderabad

Drag the globe to rotate it. Arcs trace the active African-to-India specialist referral routes.

Why Health Hub exists

Sub-Saharan Africa has 0.23 doctors per 10,000 people. Families pay 25 to 40% of their income out-of-pocket for care. Specialist care is often unavailable at any price.

0.23
Doctors per 10,000
Sub-Saharan Africa average, vs 32 in the EU
25 to 40%
Of income spent out-of-pocket
On healthcare across Kenya, Uganda, Ethiopia
90%
Of Ugandans without insurance
One illness can push a family into poverty
1/10th
The cost of Indian specialist care
vs equivalent treatment in Europe or the US
How it works

A single, structured pathway, not a bundle of disconnected apps.

Every patient encounter follows the same four steps, whether you start on the web, on WhatsApp, or by dialling *280# on a feature phone. No one falls through the gaps.

1Step 1

Healthcare Assistant intake

A conversational assistant asks you four short modules covering what's wrong, how long, your history, and (optionally) vitals, in the language you're most comfortable with.

  • English, Swahili, French, Amharic
  • Average 4 minutes to complete
  • Saves to the cloud after every answer
2Step 2

A real doctor consults you

A licensed doctor receives your AI summary, urgency score, and suggested ICD-10 codes, then meets you on video, audio, or chat. No waiting. No re-telling your story.

  • Video, audio, online chat, or offline chat
  • Doctor sees your full history before joining
  • Average wait under 12 minutes
3Step 3

Treatment is dispatched to you

If the doctor prescribes medicine, the order goes to your nearest verified pharmacy. If you need lab work, a partner arrives at your home or directs you to the nearest collection point.

  • Digital Rx with allergy safety gate
  • M-Pesa, MoMo, card, or insurance
  • Real-time order and report tracking
4Step 4

India referral if you need it

When your condition requires surgery or a specialist who isn't available locally, our coordinator personally manages your journey to a partner hospital in India: paperwork, flights, hotel, OPD slot, and follow-up.

  • First contact within 4 hours, guaranteed
  • AI-prepared case package for the receiving doctor
  • Travel, lodging, and translator included
What makes us different

Three things you won't find anywhere else, in this combination.

Plenty of apps offer one of these. None offer all three under one account, one health record, and one continuous clinical pathway.

A mandatory Healthcare Assistant, not just another symptom-checker

Every encounter starts with a structured 4-module intake. The AI does not diagnose. It classifies urgency, flags emergency patterns deterministically (rule-based, never an LLM guess), and gives your doctor a complete brief before you say a word.

An Africa-to-India pathway built into the product

When local care isn't enough, you don't have to start over with a separate medical-tourism agent. The same app that ran your intake prepares your case package and hands you to a human coordinator who books flights, hotel, and your hospital slot in one place.

Built for any phone, any signal, any language

64% of the region has smartphones. The other 36% deserve healthcare too. Our USSD channel works on any GSM phone, with no internet, and resumes exactly where you left off if you drop signal mid-intake.

For everyone in the loop

One platform, five roles, one health record.

Patients

One account from first symptom to recovery. Your record follows you across consultations, pharmacies, labs, and India.

Get started

Doctors

Pre-filled triage summaries, instant Rx writing with allergy guard, and a continent's worth of patients with no commute.

Practise on Health Hub

Partners

Pharmacies, labs, nursing, travel. Onboard once, get qualified orders routed in real time.

Become a partner

Care coordinators

An AI-prepared case package and a real-time queue with SLA timers. Built so no patient is left waiting more than 4 hours.

See coordinator flow

Hospitals (India)

A pre-screened pipeline of international patients with structured clinical files, paid for and shepherded by our team.

Partner with us
Trust and safety

Built to clinical-grade and regional-residency standards from day one.

Region-split data

African patient data stays in African data centres. Indian patient data stays in India. Cross-border transfers happen only with explicit consent.

Encrypted at every layer

TLS 1.2+ in transit. AES-256 at rest. Field-level encryption for clinical notes. JWT signing keys live in AWS KMS, never in environment files.

Allergy gate that never fails open

A deterministic rule-based engine cross-checks every prescription. If the service is unavailable, the prescription is held. It is never bypassed.

HIPAA · DPDP · Kenya DPA

Compliance is part of the architecture, not a checklist. Independent audit logs are append-only at the database layer.

Read the full security overview
Frequently asked

Answers to the questions we hear most.

More questions? See the full FAQ or contact us.

What is Health Hub?
Health Hub is an Africa-first healthcare platform that combines a Healthcare Assistant, teleconsultation with licensed African doctors, prescription and diagnostic services, and a hybrid AI + human coordinator pathway that connects African patients to specialist hospitals in India when local care is insufficient.
Which countries does Health Hub operate in?
Health Hub operates in Kenya, Uganda, Ethiopia, and India. Patient data is region-split: African patient records are stored in af-south-1 (Cape Town); Indian patient records in ap-south-1 (Mumbai). Cross-border data movement requires explicit patient consent.
How does the Healthcare Assistant work?
The Healthcare Assistant conducts a structured 4-module intake covering chief complaint, duration and severity, medical history, and optional vitals, in English, Swahili, French, or Amharic. It produces an urgency score from 1 to 5, three suggested ICD-10 codes, and a structured doctor brief. It never makes a diagnosis. Red-flag emergency detection is rule-based and deterministic, not an LLM.
Can I use Health Hub without a smartphone?
Yes. Health Hub is available via USSD *280# on any GSM phone with no internet required. The same Healthcare Assistant runs across web, mobile app, WhatsApp, voice, and USSD. State is saved to the cloud after every answer, so a dropped signal does not lose your progress.
How does the Africa-to-India referral work?
When your African doctor decides your condition requires specialist or surgical care that isn't available locally, they trigger a referral. The AI prepares a structured case package; a named human coordinator calls you within 4 hours, books your flight, hotel, and OPD slot at a partner hospital in India, and manages your full journey including follow-up.
Is Health Hub a medical-tourism agency?
No. Health Hub is a clinical platform that begins with a structured intake by your African doctor and only refers to India when clinically necessary. Medical-tourism agencies typically begin with a quote request; Health Hub begins with your clinical file. Patients keep one continuous health record from first symptom to follow-up.
Ready when you are

The next time something doesn't feel right, you'll know exactly what to do.

Start a health check now and meet your first Health Hub doctor in minutes. No appointment. No subscription. No reason to wait.