Health Hub
Sign inGet started
🇺🇬  Uganda

Healthcare in Uganda, and how Health Hub fits in.

Uganda has one of Sub-Saharan Africa's most rapidly digitising healthcare systems, yet doctor density, insurance coverage, and access to specialist care remain unevenly distributed. Health Hub is built for the realities Ugandan patients actually face: variable bandwidth, multilingual interactions, and out-of-pocket costs that demand transparent pricing.

Start a health checkSee the India pathway
The numbers

What healthcare access looks like in Uganda today.

Sources cited at the bottom of the page. Last reviewed June 2026.

0.17
Doctors per 10,000
Uganda, one of the lowest in East Africa
90%
Without health insurance
Of Ugandans rely on out-of-pocket payment
70%
Mobile money penetration
MTN MoMo + Airtel Money combined
32M
Mobile subscribers
Over half of all Ugandans
Context

The healthcare landscape in Uganda.

Uganda's healthcare system carries one of Sub-Saharan Africa's most challenging doctor-to-patient ratios: approximately 0.17 doctors per 10,000 people. Health spending is dominated by out-of-pocket payment: roughly 90% of Ugandans are uninsured, and an unexpected illness can push an entire family into poverty in a single episode.

Telemedicine has made meaningful progress. Local pioneers have proven the demand: a single Ugandan platform reported pre-COVID monthly revenues of UGX 300 to 400 million, serving 40,000+ patients via app, web, and USSD across the country. The lesson is that the appetite is there. What is missing is the connective tissue between primary teleconsultation and the specialist care that complex cases require.

Health Hub is built specifically for that gap: free Healthcare Assistant intake, low-fee Ugandan teleconsultations, prescriptions routed to verified pharmacies, and, when a case requires surgical or specialist care, a structured pathway to JCI/NABH-accredited hospitals in India with a Ugandan-language coordinator on the line within four hours.

How Health Hub works in Uganda

The Ugandan playbook.

01

Healthcare Assistant in English (Swahili Phase 3)

Begin a 4-minute intake covering your symptoms, history, and any vitals you can measure. Pre-fills automatically on return visits.

02

Ugandan doctors, verified

Consult licensed doctors verified against the Uganda Medical and Dental Practitioners Council (UMDPC). Video, audio, or chat, including offline-mode chat for unstable connections.

03

Pharmacy and lab partners in Kampala and beyond

Verified pharmacy and lab network across Kampala, Entebbe, Wakiso, Jinja, Mbarara, with home delivery and sample collection where available.

04

MTN MoMo, Airtel Money, card

Pay via mobile money or card. Prices visible upfront. No surge pricing. Receipts saved automatically.

05

USSD *280# for any phone

If you don't have internet or a smartphone, dial *280# on any phone. Full Healthcare Assistant intake, doctor connection, and account access in a single session.

06

India referral when needed

If your Ugandan doctor refers you to India, a named coordinator calls within 4 hours and manages your full journey: Entebbe to Mumbai/Bangalore/Delhi/Chennai, hospital, hotel, and follow-up.

Uganda at a glance · Health Hub specifics
Capital
Kampala
Currency
UGX (Ugandan Shilling)
USSD code
*280#
Payment rails
MTN Mobile Money · Airtel Money · Card
Languages
English, Swahili, French, Amharic
Data residency
af-south-1 (Cape Town)
FAQ

Uganda-specific questions.

More general questions on our full FAQ.

Is Health Hub available everywhere in Uganda?
The Healthcare Assistant, teleconsultation, and India referral pathway are available nationally to anyone with a Ugandan phone number. Physical services (pharmacy delivery, lab sample collection) are strongest in Kampala, Entebbe, Wakiso, Jinja, and Mbarara, with continuous expansion.
How do I pay if I don't have a bank account?
MTN Mobile Money and Airtel Money are accepted for every paid service on Health Hub: consultation, prescription, lab order. You don't need a bank account. STK prompts come directly to your registered phone number.
Which Ugandan doctors are on Health Hub?
Every Ugandan doctor on Health Hub is verified against the Uganda Medical and Dental Practitioners Council (UMDPC). We also verify their MBChB or equivalent degree and a minimum of 2 years of clinical practice before activation.
What does an Health Hub consultation cost in Uganda?
Each doctor sets their own consultation fee. Generalist teleconsultations typically range from UGX 15,000 to UGX 50,000; specialists higher. The exact fee is visible before you book and you pay via MTN MoMo or Airtel Money at confirmation.
Can I use Health Hub if I'm not in Kampala?
Yes. Teleconsultation works wherever you have a phone signal. USSD *280# works on any GSM phone with no internet. India referral coordination and Healthcare Assistant intake are nationally available; physical pharmacy and lab delivery depend on partner footprint in your district.
Is the Uganda Data Protection and Privacy Act respected?
Yes. Health Hub complies with Uganda's Data Protection and Privacy Act 2019. Ugandan patient data is stored in af-south-1 (Cape Town) and does not move to India or any other jurisdiction without explicit per-patient consent, logged in our audit table.
Sources

Statistics cited on this page

We cite primary sources. If a figure changes when sources update, this page is refreshed on a quarterly cadence.

Uganda

Ready to try Health Hub from Uganda?

Start a 4-minute Healthcare Assistant intake in your language. Pay in UGX (Ugandan Shilling). Dial *280# on any phone if you don't have internet.

Start a health check